Privacy Policy

Privacy Policy

Introduction

Welcome to https://carpet-cleaning-with-stain-and-odor-removal.storysurge.net (hereafter referred to as “Carpet Cleaning with Stain and Odor Removal,” “we,” or “the Company”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from our website visitors, users, and subscribers.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us in the following scenarios:

  • Utilizing our applications and online services as an authorized user.
  • Visiting or navigating any of our websites linked to this policy.
  • Subscribing to our newsletters, emails, or other communication channels.
  • Providing personal information through forms, surveys, or feedback mechanisms.

Personal Data Collection

We collect various types of personal data, including but not limited to:

  1. Account Information: User names, email addresses, and passwords required for account creation and login.
  2. Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  3. Financial Information: Bank account numbers, routing codes (if provided), and other financial data related to promotions or contests.
  4. Purchase Information: Items purchased, quantities, prices, and order dates to manage orders and provide customer support.
  5. Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information for analytics and service improvement.
  6. Location Data: Geographic coordinates and location-based services data used for delivery services or personalized content.
  7. Feedback and Reviews: Comments, ratings, and reviews you submit to share your experiences with our services.
  8. Social Media Information: Username, profile picture, and other public details from social media platforms when you interact with us through these channels.
  9. Product Information: Details about products or services you show interest in, view, or purchase on our website.

We collect this data through multiple sources:

  • Direct input by users during account creation, order placement, or form submissions.
  • Automated technologies, such as cookies and tracking pixels, for analytics and personalization.
  • Third-party service providers who assist us in delivering services and processing data (subject to their privacy policies).

Cookies

We use cookies to enhance your online experience and gather valuable insights. Cookies are small text files stored on your device that serve various purposes:

  • Strictly Necessary: These cookies enable core functionalities, such as secure login and account management.
  • Preferences: They remember your preferred settings and language choices for a personalized experience.
  • Analytics: Analytics cookies track user behavior to analyze trends and improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes specified in this policy or required by law. Once the purpose is fulfilled, we securely delete or anonymize the data. This process helps us ensure that your information remains protected and is not retained beyond its intended use.

Security Measures

We implement robust security measures to safeguard your personal data:

  • Employing encryption for secure data transmission and storage.
  • Collaborating with trusted third-party processors who adhere to strict data protection standards.
  • Regularly reviewing and updating our security protocols to mitigate risks.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services and websites do not intentionally collect personal information from this age group. If you believe we have collected such data by mistake, please contact us immediately, and we will take appropriate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access, rectification, or erasure of your information.
  • Request for data portability, allowing you to move or transfer your data easily.
  • Objection to or restriction of the processing of your personal data.
  • Right not to be subject to automated decision-making and profiling.
  • The right to file appeals or complaints with relevant supervisory authorities.

To exercise these rights or have any data-related queries, please contact our Data Privacy Team at your earliest convenience.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any significant changes will be prominently displayed on our website, and updated policy versions will be provided upon request.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or feedback, please reach out to us:

  • Email: contact@carpet-cleaning-with-stain-and-odor-removal.storysurge.net
  • Mailing Address: [Provide our physical address if applicable]